Tag Archives: Job seeker

How Hiring Decisions Are Made

2 Replies

AP Photo - Adrian Dennis

Years ago, I had a large office in the Wall Street area with a personal secretary screening my phone calls, opening mail, taking dictation, and managing my calendar. Since then of course, the business world has changed. The next phase had executives sharing a pool of secretaries using floppy discs working on word processors. That was followed by an administrative assistant supporting at times an entire group.

Whereas years ago the hiring process and the hiring decision were the exclusive domain of the executive, nowadays—since so-called teamwork has become a major part of the work environment—hiring decisions are often shared and thus made by several team members. That process supports the concept that a group decision is better than an individual decision. As a result, the process has become convoluted, protracted, and not necessarily better—in my opinion.

Today’s job market is flooded with lots of very qualified candidates chasing very few openings. The way hiring happens has also changed. Technology has infiltrated the process, and today’s submission of one’s candidacy is purely mechanical. Nobody sees the candidate’s skills and qualifications unless the hiring manager’s keywords match those on the résumé, and only then is the original résumé reproduced for reading. Once that happens, several candidates get reviewed via a selection process.

To save time and money, a phone interview, or screen, is the next hurdle candidates face. It’s usually accomplished by someone junior in the human resources department who does not fully understand the hiring department’s particular needs. If an external recruiter is the intermediary between the candidate and the hiring company, then the recruiter’s financial motivation is playing a key role. That’s because recruiters work for the company paying their commissions.

Decision Making

Decision making is a complex process because several parties have a say and a stake in it. For example, sometimes the human resources department representative’s opinion carries significant weight, and other times the rep is merely a paper trail processor. Sometimes a candidate is interviewed by several people in addition to the final decision maker. Those others, too, have a say—because hiring managers want to show their support of their teams by demonstrating their collegiality—but to what extent those other opinions matter is probably variable. And what happens when a hiring manager favors a particular candidate but several others who’d be future peers of the candidate show resistance? In addition, in most cases hiring managers know the thinking and mentality of the person they report into, so what happens if their own opinion is opposed regarding the type of person who should be hired?

A recent large survey was conducted among human resources professionals and hiring managers. The survey clearly found that by far, the number one factor in the hiring decision is the fit factor—meaning, the determination about whether a candidate will fit into the culture of the company. Fully 100 percent of the respondents said so! But what is this culture that’s referred to? Who defines it? Who interprets it?

Some companies use exclusively behavior-based or situation-based interview questions. The tenet here is that past performance is a good indicator or predictor of similar such performance. I wonder if those companies can decisively demonstrate that by practicing this theory, they become able to hire and retain a higher-caliber labor force.

Ultimately, of course, it is people who make the final decision about which candidate to offer the job to. The interview process is certainly not a science but an art. Can that art be learned in order to improve one’s chances of being hired? Well, I’m sure you know the answer to the old riddle that asks, Do you know how to get to Carnegie Hall?

 

Are You in the Right Profession?

1 Reply

Getty photo

As a career coach, I am at times asked for such advice as whether I believe a person is a good fit for the person’s current profession or some future one. Usually, I refer such a case to my business partner, who is a well-qualified and experienced career counselor who meets with clients several times before a mutually agreeable answer is reached.

I’ve seen people change careers even after a very long period in one profession. Such a change is very challenging, because typically, the person has already attained a certain salary level, and starting in a different profession does not afford such a job seeker the credibility and experience needed to compete with others who’ve been already on that track for several years. However, in a different context, parents of juniors and seniors in high school ask my opinion about their children’s future. And in that context, I came across a comprehensive study by Georgetown University. The study focused on the value of having a bachelor’s degree.

The study evaluated 171 majors and found some eye-popping results. For example, the study found that the median annual earnings of someone with a bachelor’s degree can vary from $29,000 for a counseling psychology major to $120,000 for a petroleum engineering major. From that example, one could rightfully question the value of a college degree to start with. About 8 percent of all college majors fall into the category of business management and administration; those graduates have a median annual income of $58,000. About 5 percent of all majors are in general business; those graduates have a median annual income of $60,000. Accounting majors make up 4 percent and have a median annual income of $63,000.

The Georgetown study also looked at the correlation between college major and pursuant profession. For example, 19 percent of physics majors went into computer and management occupations; 14 percent went into engineering. About 18 percent of liberal arts majors went into management; 15 percent went into sales. At the other end of the spectrum are majors that are extremely unpopular—to the point of representing less than 1/100 of 1 percent, or 0.01 percent, of majors—such as nuclear engineering, soil science, and pharmacology.

More interesting and unsurprising facts that the study found are that the nursing major is made up of 92 percent females and 8 percent males, that nuclear engineering attracts 91 percent males, and that elementary education comprises 91 percent females.

The study ranked respondents by race and ethnicity. For example, among African-American students, the most popular major is school student counseling, at 38 percent. For Hispanics, biology engineering is the top major, at 22 percent.

The most fascinating information in the study covered people’s earnings. Customarily, earnings are bracketed as falling in such categories as high, low, and then the 25th, 50th, and 75th percentiles. As mentioned earlier, the major with the highest earning capacity is petroleum engineering, whose 75th percentile is $189,000 annually, whereas the median is $120,000.

A subset of the study dealt with the disparity between male and female incomes. In most cases, males are paid more than females by various percentages, but in some cases—for example, the information science major—females’ median annual earnings are $75,000, whereas males’ earnings are only $65,000. The conclusion is that women earn the most with a degree in, say, pharmacy-pharmaceutical science and administration, and the least in, say, theology and religious vocations.

In summary, nowadays the options and opportunities for young people to pursue their careers’ desires are very complex. A good decision and a good fit can keep a person happy and well compensated, whereas a career based on a poor or haphazard decision can result in many years of misery and a path to poverty.

Do You Want a Job or the Right Job?

3 Replies

Getty photo

As a career coach, I talk mostly with two kinds of people: employed or in transition to another job. Sadly, people in both groups have one thing in common: most of them are unhappy. For those in transition, the unhappiness is self-explanatory, but why such a high level of unhappiness for those who are lucky to have an employer?

Several recent articles cover this subject. People who still work spend longer hours at it, and they face higher levels of stress. There’s no question that employee satisfaction is at an all-time low and that it has an impact on people’s health as well as relationships with family and friends.

A 2010 study found that in the United States, 55% of employees were not satisfied with their jobs! This is the highest level of dissatisfaction ever recorded, and the trend toward such dissatisfaction has strengthened steadily in the past 25 years. That means that unhappiness in the workplace is not directly related to the current economic downturn.

Unhappiness at work is not isolated. Unfortunately, it affects not only the unhappy people themselves but also those surrounding them. A recent Swedish study found a direct link between one’s relationship with one’s manager and the impact that that relationship has on one’s health: men who had toxic supervisors increased their risk of heart attack by 50%. A different study revealed that people of average height who felt unhappy at work added as much as five pounds to their weight.

A different, long-term study dealing with the impact of unhappiness at work confirmed that there is a strong correlation between one’s job satisfaction and one’s life satisfaction. Clearly, our thoughts, our emotions, and our performance on the job affect our behaviors away from the job and thus are affecting our loved ones.

What a job seeker can learn from all this is that it is of utmost importance to find out about a company’s culture, about the work conditions there, and as much as possible about the person one will report to before accepting the job. The sad—but practical—part is that even if one gets a great job at a great company with a great boss, in today’s economy things change so fast, and many of those changes are totally out of the control of the employee. So, what does one need so that work life harmonizes relationships and doesn’t destroy them? Luck—lots of it.

Confidence: feel it, fake it, or………..flub it

1 Reply

This confidence game isn’t the same as the scam. This one applies to those who have been hunting with no results and are becoming discouraged. Rapidly.

Let’s go back to how most people search, because that’s where the problem – or problems – are. Your cover letter neglects to tie you to the ad and your resume fails to entice. Or perhaps your cover letter sells and your resume is full of accomplishments, but you’re answering unrealistic ads.  Or perhaps you’re targeting ads wisely, but being overly picky, forgetting that ads tell if you want to interview, not if you want to work there. 

 Most people stick with the job boards, unwilling to do the work necessary for cold approaches and afraid of putting their ego on the line for follow ups.  They’re fed up with trying to reach recruiters, generally because they’re doing it in an ineffective manner. Consequently, between the cover letter, the resume, and the search method, nothing much happens.  Competition is stiff these days, and only one person reaches the finish line. 

Frustration sets in. Discouragement piles up. The shoulders slump. The mouth isn’t smiling. And then the thoughts begin: “Why is no one hiring me?”, “I’ll never get a job!”, “Why doesn’t anyone respond to my resume?”

Discouragement breeds negative thoughts, which breed more discouragement, which breeds more negative thoughts, which are compounded by money worries, or how much you hate your job, or the lousy traffic, or the weather, or whatever. The worse it gets, the more it bleeds into everything else. 

Then the phone rings, and someone wants to schedule you for an interview. After a moment of happiness, your discouragement from the lack of response translates into self doubt. If you’re so good, why didn’t all those other companies call you? You hope this one goes well, but you wouldn’t be surprised if it doesn’t. 

And guess what happens? It doesn’t go well.  Would you be surprised to know you created that outcome?  Thoughts are energy, and they influence the results. If you’re thinking negatively, your body language will depict lack of confidence and joy, your tone of voice will be small and hesitant, and your sentences won’t come out with assurance. Instead of sitting up straight and asking discerning questions, you’ll be a less than stellar interview. 

 You don’t feel confident, so you don’t project confidence, thus you can’t sell yourself.  Why would you get hired?

And an overwhelming percentage of the time, the discouragement that perpetuates these negative situations has nothing to do with your capability, skills, or marketability, and everything to do with things that can be changed, which then change the outcome, which then change your perception of yourself, which then brins about more positive results….and it spirals up, instead of down.

If nothing is happening, get help. Find out what the problem is. And in the meantime, be aware of what you’re telling yourself, because 90% of the time it isn’t you, it’s what you’re doing – or not doing.  And you’re taking it personally.  Contrary to what people think, job finding is a skill that can be improved, thus improving the outcome and your disposition.

One reason why prep and homework are so important is because you remember the contributions you’ve made to your previous employers.  This helps to bolster your self confidence, diffusing the uncertainty and fear.   When you’re consciously reminding yourself of what you can bring to the table, you think, “I’m good! Someone is going to see that sooner or later, and they’ll get a great employee!” And that’s what comes across instead.

Stay aware of what you’re thinking. Stay aware of what’s taking place with your demeanor. And if you find it going downhill, find a way to boost yourself back up. Because if you don’t, all you do is perpetuate the problem.

Volunteering While in Transition Has Many Hidden Advantages

Leave a reply

While in transition, you’re after a paid job, not working for free. It’s natural to feel that way, but in fact volunteering could be the thing that gets you your next position. It’s happened often to job seekers. Volunteering has many rewarding facets, and most of them remain hidden till you uncover them by performing volunteer activities. Abby Kohut, president of Staffing Symphony LLC, recommends that 20 percent of a job seeker’s time be spent on volunteering.

Volunteering is a benevolent activity that could be extremely rewarding, especially for those in transition who need to hear a thank-you once in a while. Helping others is inherently enriching and satisfying. Providing assistance for others and lending a hand to people in need certainly qualify as good deeds. And when you give, you also get.

In general, people are open to the idea of volunteering but usually don’t take steps to initiate it because of the unknown and because they don’t know how to go about finding a suitable spot. Two decisions have to be made toward that end: First is to decide what type of volunteering interests you. Second is to decide where to find it. My advice is to search the Internet for the words finding volunteering opportunities. From there you’ll be guided to settling on your decisions.

Since volunteering is unpaid, your commitment can be short- or long-term. Make sure that during involvement in volunteer activities you take advantage of the opportunity to get acquainted with other people. Volunteering makes for an excellent occasion to network with people who appreciate your commitment to volunteer. Such people will listen to you and likely want to reciprocate. Make the most of it.